Here to help
Matchday6 support
A question about your picks,
your alerts or your data?
Contact oliver@fanhabit.com. Include “Matchday6” in the subject, your platform (web, iOS or Android), the app version if known, and a short description. A screenshot can help, but remove unrelated personal information.
Privacy and deletion requests
- Email oliver@fanhabit.com with the subject “Matchday6 privacy request”. Tell us whether you want access, correction or deletion, and whether it concerns saved picks, notifications or support correspondence.
- Keep access to the original app/browser if possible. Do not log out or clear its storage first. There is no player login or email attached to your picks.
- We will explain how to verify control and identify the relevant records. Do not send full recovery identifiers, push tokens or browser encryption keys in your initial email. An email address or screenshot alone may not prove ownership of a saved entry.
- We will confirm what was done, or explain any verification or legal limitation, including any data retained and why. Saved-entry deletion is handled by support; there is currently no self-service server-entry deletion button.
Requests are assessed under applicable law. Where GDPR applies, its response deadlines apply. You do not need to install the app to contact us, but losing the original device identifier may prevent us from locating your records reliably.
Turn matchday alerts off
Open Matchday6, choose Settings → Matchday alerts, and turn the switch off. This deletes our notification subscription and its delivery records. If it fails, keep the app open and retry when connected. You can block notifications in your device/browser settings while resolving a failure.
What does Log out do?
It clears the local identity used to recover picks. Previously saved entries remain on the server, and notification consent remains separate. For server-data deletion, use the request process above. Clearing browser data is not a substitute.
Missing picks or changed points?
Use the same browser or device you used to save the entry. Captured points can be corrected, and missing scores are shown as pending. If a problem persists, include the gameweek and approximate time, without posting your recovery identifier publicly.
About this service
Matchday6 is operated by Dynamx GmbH, FN 478649x, Münzfeld 3, 4810 Gschwandt, Austria. Read the privacy policy for data handling and retention. Public iOS/Android beta access has not yet been activated; this page is not a beta admission link.